Please note: Your one of a kind, handmade jewelry will be made just for you. Current processing time is 1-2 weeks due to holiday orders. Please allow this time for your item to be made, packaged and shipped. When your order ships you will be sent an email notification with tracking.
Christmas 2016 orders must be placed by December 12th to ensure Christmas delivery!
Please email if you have any questions about our current turn around time and your order.
I use sterling silver, copper, freshwater pearls and Swarovski crystals in my creations.
Each letter is individually stamped by hand- no 2 pieces will come out the same…making every piece unique.
Also, the letters will not be perfectly straight- this adds to the charm of a hand stamped, handcrafted piece!
The spacing in between letters and names will not always be perfect either.
Please note- I will not stamp profanity or crude language, and I will use my discretion.
REFUNDS & EXCHANGES
If there is a problem with your order please contact me within 3 days of receiving your order.
I strive to meet the expectations and full satisfaction of all my customers. I am not able to provide refunds on “custom” orders. If the error was my mistake, I will fix it immediately and will refund the return shipping fees.
If the error was not my mistake, and you are simply dissatisfied with the product, then the piece is yours to keep.
We reserve the right to judge our own quality; we do our absolute best to send out the highest quality of custom jewelry!
I cannot remake or partially refund without the original piece returned.
GUITAR STRING BANGLES
Please be sure you purchased the size guitar bangle you wanted. Sizes are listed. If sizes are not listed please be sure to leave the size you’re wanting in checkout.
To measure your wrist: Measure the widest part of your hand and the diameter of your wrist.
Be aware that copper/brass does patina or turn darker over time…I personally like the patina look but if you want to keep it nice and shiny all you have to do is can clean by soaking in about a tbsp of white vinegar and a shake of salt.
I accept payment through pay pal and credit card
SHIPPING & DELIVERY
Please allow up to 1-2 weeks from the time payment has cleared for shipment of your order unless otherwise noted, or unless you choose a rush option.
Most orders ship same week but to be safe email if you’re in a time crunch.
During certain peak seasons (Christmas, Mother’s Day, Valentine’s Day) shipping may take longer. I do my absolute best to get orders out in a timely manner!
PLEASE NOTE- Unfortunately, once shipped I cannot control how fast the USPS gets your order to you. I am also not responsible if your package gets lost or takes longer to get to you than USPS guidelines. I always get tracking and delivery confirmation that is included in your shipping costs.
I am honored you chose to shop Bird on a Wire & Co.!